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THE PRPD/LNI TALK SHOW BEST PRACTICES PROJECT

PRPD/LNI Talk Show Best Practices Matrix

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Elements Action Tools
TALK SHOW CONTENT
Clearly discernible program purpose - Know the target public radio news listener. The more listener-focused the program, the greater its' potential to serve that listener well.

- Articulate the fundamental mission of your program. Everything you put on the air should validate that mission.

- Tell listeners what your show's mission is on the air. It is your positioning statement.
Checklist: Starting a Talk Show

Talk Show Content Development Checklist

Kernis Programming Exercise

Topic Selection/Shaping - Editorial meetings are where shows and content live or die.

- Be enterprising. Many topics should be original rather than re-used from the usual sources. Dig for trends, people and events that are not being noticed, and events and issues that will have lasting impact on your listeners.

- When using derivative content, ask how your treatment of the topic will advance/deepen it for your listeners.

- Be focused. Narrow down the topic by creating a focus statement that clearly states what, why, who, and where.

- Be a leader not a follower - Find and talk about trends and issues that are flying "under the radar."

- Anytime you think the pace is wrong, it's always too slow. Unless a topic is REALLY compelling and presented in a REALLY compelling way, 53 minutes is too long.

- Think about topic count per hour. One reason for ME's spectacular success is topic diversity - up to 12 segments per hour.

Checklist: Talk Show Editorial Meetings

PRPD/PRNDI Editorial Planning Grid

Questions about Topic Selection and Shaping

Kernis "4 Tiers of News Coverage"

4 Tiers Self-Evaluation Tool
Sense of Place - Local Resonance and Connections - Explore how topics interconnect your community with the nation and the world.

- When covering a local issue, think how you can "globalize" it to provide greater context and connection for your listeners.

- Be about where you are. Ask what truly reflects who you are and why you live here; what makes your community and its people unique?

Checklist: Talk Show Editorial Meetings

Questions: Shaping Content's Local Service and Sense of Place

Kernis "4 Tiers of News Coverage"

4 Tiers Self-Evaluation Tool

Sense of Place: 3 Critical Questions

Guest Selection - Be distinctive. Find the guests that have not already been in the media and that have great stories that help define your place.

- Don't be afraid to be provocative and to feature live discussion with sharply contrasting viewpoints. Mix it up.

- Identify a clear role for each guest. When your guests all agree with each other why are they all on?

- Three guests at once are generally too many. It's too hard for listeners to keep track of who's who, and multiple responses to questions bog down the discussion.

 
Pre-Interviewing - All guests should be pre-interviewed.

- The primary point of the pre-interview is to find the story - find the focus.

- If somebody's got an emotional story, make sure they don't spill it during the pre-interview. They're only going to tell it well once!

 
Purpose & Role of Callers - A talk show is a program for the listener not the callers. If you can't figure out a clear role for callers that advances or deepens the topic, don't use them!

- Frame your invitation to callers in a way that will allow you to take the program where you want it to go.

- Focus your invitation to callers in a way that taps their expertise and direct experience, rather than just their opinions.

- Seek a diversity of caller gender, ethnicity age, and location.

- Air more first-time callers. New voices bring new characters and new perspectives that keep your show fresh and interesting.

 
Call Screening - Not everyone belongs on the radio. All callers must be screened.

- Screen to make sure callers are talking about the topic being discussed.

- Screen to help the caller boil-it-down to a statement or question that communicates his/her point succinctly.

- Screen to make sure your show doesn't turn into someone's private soapbox.

- Screen so you can tell callers that when they get on the air, they should get right to the point.

- Screen so you can alternate caller viewpoints to make your show more balanced and engaging.

- Use email to generate questions before shows - they're shorter, you can edit them and they don't have any follow-ups!

 
Call-Handling - Unless a caller is REALLY good, move through callers quickly.

- Don't say goodbye to callers. Just keep saying hello to NEW callers, as though more and more people were entering the room. Let your screener thank them OFF-air.

- Don't allude to callers waiting on hold. It sends listeners the wrong message: that they'll have to wait on Hold. Who's got time for that?

 
TALENT
Interviewing Role of the Host
- Your program is not a forum for the host's personal opinions. Focus on the content.

- Commiserate in the pre-interview not the interview. The interview is not about you.

- Avoid being so familiar or "clubby" with guests that you leave the listener out. The job is to inform, not impress.

- Always listen to your guest. If you've done your prep, you won't need to be thinking about your next question.

- Don't be a verbal listener - "uh huh" is very annoying and detracts from the story. Use non-verbal cues to indicate your attention to your guests.

- Have quotes handy to pull out during interviews. But keep them short.

Structure & Preparation
- For interviews to tell a story they need a narrative structure with a beginning, middle, and end.

- To make the narrative flow throughout the interview, anticipate how you'll navigate from one idea to the next.

- When preparing questions you want to ask, write them down. You may not end up using them but it is an essential part of building the narrative.

- Pre-plan how to recap the important points in a segment - those "two most important things" you want listeners to take away.

- Be an information shark! Be thinking all the time about how what you're reading or watching or hearing can be used in your show.

Questions
- You've got to be able to ask difficult and challenging questions, and the un-answered questions the rest of the media won't cover. The audience expects it.

- Ask the power questions leading with What, Why, Where, When and Who.

- Keep questions short. They keep the conversation moving.

- Ask only one question at a time.

- Make sure a question is really a question. A statement with an upward inflection at the end is not a question and should be avoided.

-When a guest starts talking in the abstract, a good question to ask is "Give me an example."

- One fundamental question is "and then?"

- Listen for cues that will carry the narrative forward, and provide your next question. For example, pick out the most interesting word in their last answer like "inevitably?"

Talk Show Host Ledger

Talent Hiring Checklist

Interview Tip Sheet

CRAFT
Show Opens and Guest Intros - The "sweet spot" for intros is 30 seconds, 45 seconds max. Listeners just want to know what the topic is, why it is important, the guest/s, and what is the goal (where are you going?).

- Keep copy short. The longer the copy the more likely the host will stumble reading it. - Copy should be written for the ear and not the eye and should be read aloud before the show.

- Pre-plan all transitions - how you'll open and close the show, and how you'll end a segment and move into another.

Resets & Other Formatics - Doing resets is like being a good party host - introducing new arrivals to the guests so they feel welcome.

- Always important, forward promotion is critical in talk shows.

- Keep moving forward. Once you've done a segment, don't go back.

- Minimize credits - they are station focused not listener focused.

- Use the NPR Talk Clock.

KUOW Talk Show Reset Guidelines

Universal Talk Clock

Production Elements - This is radio - use production whenever appropriate.

- Think about ways you can add texture to the program with appropriate music, vox, ambience, movie clips, actualities, etc.

- Use well-produced setup pieces when appropriate.

- Use timely audio going back into a segment after a break.

PRPD/PRNDI Editorial Planning Grid

Reusing Content - Remember your news department may have audio that can be used in your show.

- Did this show make any news? Use audio for newscasts or features in the station's newsmagazine programs.

- Most shows feel they are short-staffed so find ways to engage and use the ideas and talent of everyone in the station!

Checklist: Talk Show Editorial Meetings

Cross-Platform Connections - Beyond simple promotion, think of ways to use your website to enhance the content of your program by providing visual elements or links to related information.

 

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